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Frequently Asked Questions

1. Where do you ship from?
  • Our warehouses are located in California, Florida, New Jersey and Las Vegas. To better serve our customers our sophisticated order management system will ship your package from the best location with available inventory. For this reason sometimes orders are fulfilled and shipped separately.

2. How Will My Package Be Shipped?

  • We place a very high value on your privacy, so your orders will always be shipped in plain, unmarked packaging. Our packaging is inconspicuous with no indication of the contents on the outer packaging; no Slick Vapes logo, no product indications. The return label on your package will indicate "Shipping Department", along with our address. International orders do include a commercial invoice for customs documentation, which appears on the outer packaging. The invoice includes a packing list indicating: Tax ID, Item, Item Weight, Item Value (Price), and Item’s Country of Origin.
  • For more information on shipping visit our shipping page.

3. Do You Ship to P.O. Boxes?

  • Yes

4. Do You Ship Internationally?

  • Yes! We ship to most countries. Please note that on USPS First Class mail international tracking is only available until the item reaches the US border. Also, remember your country may levy taxes, customs fees, or import duties on the purchase that you'll be responsible for.

5. Who Is Your Shipping Carrier?

  • We ship with FedEx, FedEx Express, the United States Postal Service (USPS) and UPS

6. Which Days Do You Ship?

  • Slick Vapes warehouses operate Monday through Friday. Our Shipping Policy features rapid order processing with same-day shipping for all orders placed Monday - Friday before 1:30pm EST (12:00pm for orders shipping to Canada).

7. What's Your Return Policy?

8. Do you accept PayPal for payment?

  • No.