KandyPens (350 mAh) Variable Voltage Battery w/USB Charger

I may have ordered the wrong pen. I think my friend said this is the right one. When the one I ordered arrived can I exchange ?

Hi Dorothy, yes please contact our support directly contact@slickvapes.com if you have any issues, they will help you take care of this no problem :)

I keep trying to lower the voltage to green the 3.7v but it will not change from blue 3.9v which is a little too strong. How do I change the setting?

To change voltage make sure the battery is ON: 
1. Click button 3x quickly to show current voltage.
2. Click button 3x quickly again to toggle to change, repeat until the desired voltage light blinks 3 times.
Once desired voltage is reached press and hold to activate.

When you order online, what does the packaging look like and who is the return address. I want to be as discreet as possible and if it say sent by slickvape, it would give it away?

Thanks for your question! When you order from us we ship this item from "SV Distribution" with our warehouse return address. They usually arrive in padded orange envelopes or priority envelopes. We also have satellite warehouses for other products that ship from "fulfillment center", etc. Our billing is also discreet without any "vape" words in our company name on the outside of the package.

Would it work with pre filled wax thc exotic carts?

Yes, this battery is compatible with most 510 cartridges.

Would this work with cartridges from the dispensary?

Yes, this is compatible with most 510 cartridges you can get from dispensaries.